Returns Policy

At Baitology UK, I want you to be completely satisfied with your purchase. That’s why I offer a hassle-free returns policy in accordance with the Consumer Contracts Regulations.

If for any reason you are not satisfied with your purchase, you have the right to return the item within 14 days of receiving it. To initiate the return process, please contact me and provide your order details, reason for the return, and any relevant information.

To be eligible for a refund, the item must be unused and in its original packaging with all tags and labels still attached. Once I receive the returned item, I will process a full refund, including any delivery charges, within 14 days.

Please note that if the item is faulty or not as described, I will cover the cost of return postage. If the return is due to a change of mind, you are responsible for the cost of return postage.

Please also be aware that personalized or perishable items may be exempt from the returns policy.